IMPROVING GOVERNMENT SERVICES: Today, President Donald J. Trump signed an Executive Order to launch the “America by Design” initiative, establishing the National Design Studio to enhance the usability and aesthetics of Federal digital and physical services.
- The Order establishes the National Design Studio and the role of Chief Design Officer to facilitate design improvements in both digital and physical Federal spaces.
- The National Design Studio will work to reduce duplicative design costs, leverage standardized design, and dramatically improve the quality of public interactions with government services.
- The Chief Design Officer will help recruit top private-sector designers to facilitate this effort.
- The Order directs agency heads to collaborate with the Chief Design Officer to implement the America by Design initiative at their respective agencies.
- This includes improving websites and physical interfaces, updating the United States Web Design System (USWDS), and ensuring government-wide compliance with the 21st Century IDEA Act.
ADDRESSING OUTDATED FEDERAL INTERFACES: Federal websites and digital services aren’t meeting the public’s needs and expectations.
- There are an estimated 26,000 Federal websites in the U.S.
- Legacy government systems are costly to maintain and notoriously difficult for Americans to navigate, wasting time and resources.
- Poorly designed digital and physical interfaces undermine public trust in high-impact Federal service providers.
- The current sprawling ecosystem of Federal services lacks the usability and aesthetic quality expected by the American public.
- Only 6% of Federal websites are rated “good” for mobile performance, and 45% of Federal websites are not mobile friendly.
- Less than 20% of Federal websites use code from USWDS, contributing to inconsistent and varying user experiences.
RESTORING AMERICAN EXCELLENCE: President Trump has consistently prioritized innovation and efficiency, ensuring Federal services meet the needs of the American people.
- Under the Trump Administration, the backlog of veterans waiting for benefits has dropped by more than 37%, showcasing how the President is making government efficient and responsive to those it serves.
- President Trump signed an Executive Order to modernize how the government handles money, switching from old-fashioned paper-based payments to fast, secure electronic payments.
- After it became widely known that Federal retirement records were still being managed in a limestone mine, the Trump Administration moved to modernize the process by digitizing Federal retirement paperwork.
- President Trump signed an Executive Order mandating that agencies simplify funding opportunity announcements with plain language.
- President Trump is reducing bureaucratic hurdles, ensuring the Federal government works with the speed and efficiency Americans deserve.