AI to be incorporated into Social Security’s phone system, commissioner says

New York City — Frank Bisignano, commissioner of the Social Security Administration, told CBS News that he believes technology, and specifically artificial intelligence, could be the key to improving his agency’s customer service, despite recent changes that have prompted concern among some of the nearly 69 million Americans that receive Social Security each month. “We’re

Breaking down Trump’s recent pardoning spree

Breaking down Trump’s recent pardoning spree – CBS News Watch CBS News President Trump’s latest pardons include a former Republican congressman, reality TV stars and a former Virginia sheriff. Scott MacFarlane has details. View CBS News In Be the first to know Get browser notifications for breaking news, live events, and exclusive reporting. Not Now

Robinhood CEO says Trump administration allows crypto to “play some offense”

Robinhood CEO says Trump administration allows crypto to “play some offense” – CBS News Watch CBS News In Las Vegas, tens of thousands of people are betting on Bitcoin, the increasingly popular — and unregulated — digital currency. While the Biden administration took an aggressive approach to regulating the industry, the Trump administration is pulling

Social Security chief on wait times, technology upgrades and agency’s future

Social Security chief on wait times, technology upgrades and agency’s future – CBS News Watch CBS News Some Social Security recipients are getting three checks deposited into their accounts this month. “CBS Evening News” co-anchor Maurice DuBois spoke to Frank Bisignano, the new commissioner of the agency, about the crucial lifeline that serves tens of